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Delivery and Returns


Hal's Golf Worldwide DeliveryReturns Policy

Halpenny Golf is committed to providing products value and quality, and we do this with a commitment of satisfaction guaranteed. If you purchase a product from us that for any reason fails to give complete satisfaction, you may return it to us for an exchange or full refund so long as it is new and unused, and in its original packaging.

Returns must be completed within 30 days of your receipt of the merchandise. All return shipping charges must be prepaid. We will refund the delivery if agreed beforehand with our customer service department. Please include a copy of your receipt and a note the reason for your return. Please make sure to wrap the package securely and send it to the following address:

Customer Service Department
Halpenny Golf Ltd,
Unit 5 Lucan Retail Park,
Ballydowd,
Dublin,
Ireland

Returns and exchanges are accepted only for items purchased from Halpenny Golf. Refunds will be applied based on the original method of payment.

 

Shipping 

Original shipping charges are non-refundable. 

 

Defective Products

All products have a 6 month warranty from date of purchase.

To return defective products, simply make a note with your name, return shipping address, and daytime phone number. Include a copy of your original invoice which will help expedite your return. If you do not have your original invoice, explain in your note who the original purchaser was and approximate time of the purchase. Explain the problem that you are having with the product, also include any pertinent information you feel you need to tell us.

Return this information, along with all components of the product(head, shaft, all broken parts, etc.) to:

Customer Service Department
Halpenny Golf Ltd,
Unit 5 Lucan Retail Park,
Ballydowd,
Dublin,
Ireland

 

Warranty Claims

Warranty claims are subject to the discretion of the original product manufacturer. Warranty information is included with many manufacturers' products, or may be found on their respective web sites. Please contact Halpenny Golf customer service at customerservice@HalpennyGolf.com prior to returning any merchandise for warranty consideration.

 

Damaged Goods

If an item reaches you in damaged condition except the delivery box, notify Halpenny Golf at once. Please do not return damaged or broken merchandise to us unless you receive our instructions to do so.

 

Custom Fit Clubs

Please allow 23 working days for delivery of custom fit clubs in the UK & Ireland. Shipping times outside these countries may vary.

WE ARE EXPERIENCING EXTENSIVE DELAYS WITH TITLEIST AND TAYLORMADE CUSTOM FIT CLUBS. PLEASE ALLOW 25 WORKING DAYS FOR DELIVERY OF YOUR CUSTOM FIT ORDER AND ANOTHER 5 - 7 WORKING DAYS TO SHIP FROM OUR DEPOT TO YOU.